New User Guide: Steps to Claim and Verify Your NCEdCloud Account

Step 1: Use a browser or a preferred Internet connection to connect to NCEdCloud Account page

• Locate the Correct URL: A browser will open: type in the address for the member’s site NCEDCloud page for your organization only. This URL is a commonly given in school or district level of education.
• Confirm You’re on the Right Site: Be careful not to input your information in an insecure website since your information entered here will not be cryptographically protected.

Step 2: Initiate Account Claiming

• Find the “Claim My Account” Option: When you are on the login page of that website, search for the link or button labeled “Claim My Account” or “New User?”
• Click on the Link: Clicking this will take you to account claiming process/tab.

Step 3: Provide Required Information

• Input Your Details: You may be asked to enter:

1. Your school or work email address or the email address that your mine provides for you.
2. Your user name, (this could be your student number or any other special number).
3. Other fields (for example, your date of birth or district code if your district is set that way).

• Double-Check Your Input: See that the information entered is perfect and accurate in order to minimize on mistakes.

Step 4: Go to Your E-mail to Verify

• Open Your Email Inbox: It is advisable to look out for an email from either NCEDCloud or your dis trict after submitting your details.
• Look for the Verification Email: If you can’t find an email you looked for, you may try to search it in the spam or the junk folder.

Step 5: Click the Verification Link

• Open the Verification Email: Once you have located the email then you click on it.
• Click on the Verification Link: This link will navigate you to the different account setting example of North Carolina Education Cloud. Do not pass this link to anyone else.

Step 6: Create Your Password

• Set Your Password: You will be asked for a password solution to this. Use these instructions where given – often comprising letters, numbers, and symbols.
• Confirm Your Password: You may need to type it in again once as confirmation is always necessary for security reasons.

Step 7: Complete Your Profile

• Fill Out Additional Information: If your organization requires more elaborate profile information then you have to fill the rest of the profile details which are:

1. Your full name
2. Contact information
3. Grade level (if applicable)

• Review Your Information: This way it is assured that everything being done is correct before going to the next level.

Step 8: Log In to Your Account

• Return to the Login Page: Return to the NCEDCloud system access page.
• Enter Your Credentials: Enter your username you just created and then the password that you have created.
• Click “Login”: Depending on the promptness of your internet connection, this should lead you to your account control panel.

Step 9: Complete Final Setup Steps

• Security Questions: Some people end up being asked to provide answers to security questions or enable multi-factor authentication (MFA).
• Follow On-Screen Instructions: Perform any needful action to fully complete the creation of the account.

Important: If the “Next” button displays an error and remains grayed out, it means the information you entered is incorrect. Please ensure that you input the information in the correct format.

Troubleshooting Tips

Didn’t Receive Verification Email?

• Please recheck the email address which you have placed in the form.
• Check your spam or junk.
• Stay a few minutes, as at times, it can take a few minutes before the email is sent.

Still Having Issues?

• Always check that all data entered were correct.
• Speak to your school’s technical staff or take your concerns to the IT department for help.